What We Offer
From customs brokerage to global trade compliance and consultancy — we provide comprehensive support for all import and export processes, ensuring regulatory compliance and cost optimization.
EXPERT CLEARANCE & REGULATORY SUPPORT
Customs Brokerage
Our highly experienced team with over 16 years in international freight and customs handling provides expertise in clearance and release of shipments, including FTWZ operations, duty drawback claims, and precise customs classification for seamless cross-border trade.
- Expertise in ftwz operations & duty drawback
- Comprehensive import/export regulatory support
- 16+ years of international freight experience
- Direct coordination with customs authorities
- Precise customs classification & tariff matching
- 24/7 availability for urgent clearances
VAS
Global Trade Compliance
Our compliance services ensure smooth, compliant cross-border trade through close coordination with customs authorities, global security certifications, and automated tools for effective regulatory management.
Vas
Key Features:
FTWZ Operations & Duty Drawback
FTWZ Operations & Duty Drawback
C-TPAT Certified Security
C-TPAT Certified Security
16+ Years Expertise
16+ Years Expertise
Automated Compliance Tools
Automated Compliance Tools
FTZ/SEZ Cost Optimization
FTZ/SEZ Cost Optimization
Customs Authority Coordination
Customs Authority Coordination
VAS
CONSULTANCY & TRAINING
Our consultancy services provide strategic guidance for complex trade operations, combining deep commodity-specific knowledge with engineering-driven cost-avoidance solutions through FTZ/SEZ schemes and customized logistics strategies.
FAQ
Got Questions? We’ve Got Answers
What documents are typically required for customs clearance?
Essential documents for customs clearance generally include: Commercial Invoice, Packing List, Bill of Lading or Air Waybill, Certificate of Origin, Import/Export Licenses (if applicable), and Product-specific certificates (e.g., phytosanitary certificates for agricultural goods). Additional documentation may be required based on the nature of goods, country regulations, and trade agreements. Our team will guide you through the specific requirements for your shipments.
How long does the customs clearance process typically take?
Customs clearance timeframes vary widely depending on factors such as: destination country, type of goods, completeness of documentation, compliance with regulations, and customs authority workload. Under normal circumstances, clearance can take anywhere from a few hours to several days. Pre-arranged clearance with complete and accurate documentation can significantly expedite the process. We provide estimated timeframes for your specific shipments based on current conditions.
Can you help with special customs programs like duty drawback or foreign trade zones?
Yes, we provide comprehensive support for special customs programs that can offer significant financial advantages. These include: Duty Drawback (refunds for duties paid on imported materials used in exports), Foreign Trade Zones (duty deferral, reduction, or elimination), Bonded Warehousing, Temporary Import Bonds, Free Trade Agreement qualification, and various country-specific programs. Our customs experts will analyze your supply chain to identify opportunities to leverage these programs for cost savings.
How do you handle customs inspections or holds?
When shipments are selected for inspection or placed on hold, our team acts immediately to: Communicate with customs authorities to understand the reason for inspection/hold, Provide any additional documentation or information requested, Coordinate logistics for physical inspections when necessary, Liaison between you and customs officials to address concerns, and Work to resolve issues as quickly as possible to minimize delays. We maintain strong relationships with customs authorities worldwide, which helps facilitate more efficient resolution processes.
What's the difference between a customs broker and a freight forwarder?
A customs broker specializes in regulatory compliance and is licensed to clear goods through customs, prepare documentation, calculate duties, and represent importers before customs authorities. A freight forwarder primarily arranges the transportation of goods, managing carriers and routes. While some freight forwarders offer customs brokerage services (as we do), specialized customs expertise is crucial for complex shipments. TimeScan provides both services seamlessly integrated, offering you comprehensive supply chain management with specialized expertise in both transportation and customs compliance.